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Meet the Hospice Team

Hospice of Helping Hands takes pride in their employees. They are educated, well-trained experts in their field who are continuously learning in an effort to improve the quality-of-life of their patients. Once under hospice care, each member of the team works together to ensure that the patient and their family get the help they need through their end-of-life journey.

Our dedicated interdisciplinary team includes:

  • Hospice Physicians and Nurse Practitioners
  • Registered nurses
  • Social workers
  • Spiritual advisors
  • Bereavement counselors
  • Home health aides
  • Volunteers

See below for descriptions of each of these team roles.

**Please note that all Staff members may not be pictured if they don't directly relate to the patient health needs.

 

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Spiritual Advisor:

As a Hospice of Helping Hands spiritual advisor, my role is to honor and advocate for my patient's beliefs. When I visit patients and their caregivers, I am present in whatever way they need me to be.  My role can provide affirmation of God's Love, comfort through prayer, or a source of quiet companionship.  

Social Worker:

As a Hospice of Helping Hands' social worker I have multiple roles.  One of my roles is to identify resources available for patients; such as Medicare, Medicaid, VA benefits, or other community-based programs. I also advocate for our patients and caregivers to ensure end-of-life decisions are honored.

I offer a calm presence, reassurance, and if needed, a shoulder to cry on. Instead of patients and families focusing on dying, I help them focus on living life to the fullest.

Certified Nursing Assistant (C.N.A):

As a Hospice of Helping Hands' Aide, I help patients with baths or showers, change linens on the bed, and do what I can to make sure the patient is comfortable.  My goal when I leave a home is that the patient’s personal cares have been met. 

Bereavement Coordinator:

As the Bereavement Coordinator, I follow-up with bereaved family and friends of our hospice patients to offer grief support services through supportive contacts, mailings, support groups, memorial services and a children's grief camp.  My most rewarding experience in this role is to be able to facilitate healing and growth in grieving people.

Patient Intake Coordinator:

When a decision is made to call hospice, I am the first person you will talk to at Hospice of Helping Hands.  I am the listening ear that will initiate a process that provides the gift of hospice.  I gather all the information necessary in order for a patient to have an informational visit and sign-on for service. 

Hospice agencies are reimbursed by Medicare, Medicaid and private insurance companies, and I am the person who bills monthly claims to those entities. Hospice of Helping Hands is a non-profit hospice and we have a process in place to assist those who cannot gain insurance but are in need of hospice services.

Nurse:

As a Hospice of Helping Hands' nurse, my role is to coordinate the hospice team.  I provide extensive teachings to the patients and families on medication, control of symptoms, and what is happening to the body as it progresses through to the end-of-life.  My care planning involves both the patient’s and caregiver’s wishes so we can ensure their needs are being met.

Volunteer Coordinator:

Hospice volunteers are treasured assets of the Hospice of Helping Hands' Team.  A volunteer can provide companionship for the patient or respite for the family/caregiver.  Caring for a loved one can be a stressful and tiring job.  Hospice of Helping Hands has volunteers that can give our caregivers "a break."  The volunteer can stay and care for the patient 2-4 hours, 1 time a week.  My job as the Volunteer Coordinator is to train the volunteers, learn about their abilities, strengths, and interests, and then match them to our patient's needs.  

For more information on hospice services, call us at 800-992-6592 or 989-345-4700.

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